Privacy Policy for Virtual Vesta
Effective Date: 18th May 2025

At Virtual Vesta, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Who we are

Virtual Vesta is operated by Vesta Serzintaite, based in the UK.

Email: virtually.vesta@gmail.com

Website: https://virtualvesta.co.uk/

2. What Data We Collect

• Your name and email address (via contact or enquiry forms).
• Social media handles (if you book a consultation or sign up for a service).
• IP address and browsing behaviour (via cookies and analytics tools).
• Any other data you choose to provide.

3. How We Use Your Data

• To respond to enquiries.
• To provide and manage our services.
• To send newsletters or updates (if you’ve opted in).
• To monitor website performance and improve user experience.

4. Legal Basis

We collect and use personal data under the following legal bases:

• Consent: when you fill in forms or subscribe to updates.
• Contract: to provide agreed services.
• Legitimate interests: for website security and analytics.

5. Third-Party Services

We may share your data with:

• Email marketing platforms (e.g. MailerLite or Mailchimp).
• Analytics tools (e.g. Google Analytics).
• Website hosting provider.
• All third parties comply with GDPR standards.

6. Your Rights

You have the right to:

• Access your data. Request correction or deletion.
• Withdraw consent.
• Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise these rights, contact us at virtually.vesta@gmail.com

Terms & Conditions for Using Virtual Vesta
Last updated: 18th May 2025

Welcome to Virtual Vesta! By using our website and services, you agree to the following terms:

1. Services

We offer virtual assistant and social media consultancy services, primarily for small UK-based businesses.

2. Booking and Payment

• Bookings are made via Enquiry Form
• Invoices must be paid when due.
• Late payments may incur a fee.

3. Cancellations and Refunds

• You may cancel a one-off service up to 48 hours before the scheduled start time.
• Cancellations made less than 48 hours in advance will be charged the full service fee, unless otherwise agreed.

4. Client Responsibilities

You agree to provide timely, accurate information and to respect boundaries around working hours and communication.

5. Intellectual Property

All content created by Virtual Vesta remains our intellectual property unless otherwise agreed in writing.

6. Limitation of Liability

We are not liable for any indirect loss or damage from using this website or services.

7. Governing Law

These terms are governed by the laws of England and Wales.